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No, our company operates solely through online sales channels. We do not have a physical retail store.

For your wholesale inquiries, you can contact us directly at 0536 285 83 83. Our relevant department will provide you with detailed information.

All our shipments are carried out through MNG Kargo, with whom we have an agreement.

Shipping is free for orders of 500 TL and above. For orders below this amount, the shipping fee will be automatically reflected in your cart by the system.

Your orders are delivered to cargo within 1 to 3 business days after payment confirmation and reach the recipient.

We offer our customers the following payment options:
- Online payment with Credit/Debit card
- Cash on delivery

You can cancel your order by contacting our customer service before it is shipped. It is not possible to cancel orders that have been delivered to cargo or prepared. However, you have the right to return the product without receiving it.

Yes, you can place an order on our website without being a member. Membership is recommended for order tracking and transactions.

Unfortunately, we do not currently offer product exchange services. However, you can return the product and place a new order.

For return procedures, you need to create an online return request from the "My Account" section. After your request, return shipping information will be sent to you via email.

In such cases, simply contact our customer service as soon as possible. All necessary support will be provided to resolve the issue.

- Online payments: The refund is made to the card you used for payment.
- Cash on delivery: After the returned product reaches our company, our customer representative will contact you to request your IBAN information and the refund will be processed.

By checking the size chart on each product page, you can easily select the most suitable size for your body measurements.